Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Posted 4 years 5 months ago #54248
ok I understand.
Where did you download the file that you are trying to install ? What is the filename ?
Where did you download the file that you are trying to install ? What is the filename ?
Joomlack Webmaster and Developer
by ced1870
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Replied by MyWorld on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Posted 4 years 5 months ago #54249
forum.joomlack.fr/index.php/mobile-menu-...ck-pro?start=0#53719
Maybe I should just uninstall both and reinstall again?
Maybe I should just uninstall both and reinstall again?
by MyWorld
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Replied by MyWorld on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Posted 4 years 5 months ago #54250
I'm trying to login to re-download the file that I purchased and I'm getting this.
I will send you an email to sort this out. Thanks!!
Notice
Reset password failed: This user is blocked. If this is an error, please contact an administrator.
I will send you an email to sort this out. Thanks!!
by MyWorld
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Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Posted 4 years 5 months ago #54251
the problem is that you are
- trying to install the light version but you are currently using the Pro versio (of course the system does not allow that to not loose the features)
or
- trying to automatically update the Pro version, without setting the licence
please login on joomlack.fr and download the Pro version from your account or directly from this page
www.joomlack.fr/en/download-joomla-exten...2-mobile-menu-ck-pro
if you want you can also use Extensions Manager Ck to manage your licence key and allow the automatic update
www.joomlack.fr/en/documentation/miscellaneous/202-license-code
let me know if all is ok now
once the Pro updated, you can rebuild the update sites, or just disable the one for the light version
- trying to install the light version but you are currently using the Pro versio (of course the system does not allow that to not loose the features)
or
- trying to automatically update the Pro version, without setting the licence
please login on joomlack.fr and download the Pro version from your account or directly from this page
www.joomlack.fr/en/download-joomla-exten...2-mobile-menu-ck-pro
if you want you can also use Extensions Manager Ck to manage your licence key and allow the automatic update
www.joomlack.fr/en/documentation/miscellaneous/202-license-code
let me know if all is ok now
once the Pro updated, you can rebuild the update sites, or just disable the one for the light version
Joomlack Webmaster and Developer
by ced1870
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Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Posted 4 years 5 months ago #54252oh, I just see this message. I will check and let you knowI'm trying to login to re-download the file that I purchased and I'm getting this
Joomlack Webmaster and Developer
by ced1870
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Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Posted 4 years 5 months ago #54254
I have activated your account for you, you can now reset your password and login
Joomlack Webmaster and Developer
by ced1870
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