Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
5 years 7 months ago #53716
by MyWorld
I'm getting this warning:
But I don't have Mobile Menu CK Light installed. And it's not letting me install Mobile Menu CK Pro (1.0.11).
Thanks
Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro. Please install Mobile Menu CK Pro. To downgrade, please first uninstall Mobile Menu CK Pro.
But I don't have Mobile Menu CK Light installed. And it's not letting me install Mobile Menu CK Pro (1.0.11).
Thanks
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5 years 7 months ago #53717
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Hi
please tell me where you downloaded the 1.0.11 pro version
This message occurs only if you are trying to install the Light version (just checked again in my code to be sure) so I suppose that you downloaded the wrong file
Let me know
CEd
please tell me where you downloaded the 1.0.11 pro version
This message occurs only if you are trying to install the Light version (just checked again in my code to be sure) so I suppose that you downloaded the wrong file

Let me know
CEd
Joomlack Webmaster and Developer
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5 years 7 months ago - 5 years 7 months ago #53719
by MyWorld
Replied by MyWorld on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Hey,
I didn't download anything it's telling me that there is a new version and when I try to install it I get the message above. See attached.
All I know is that I bought Mobile Menu CK. I don't know if it's light or PRO.
Thanks
I didn't download anything it's telling me that there is a new version and when I try to install it I get the message above. See attached.
All I know is that I bought Mobile Menu CK. I don't know if it's light or PRO.
Thanks
Last edit: 5 years 7 months ago by MyWorld.
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5 years 7 months ago #53733
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
thanks for the screenshot
I think that I understand the problem, this might come from a previous install
you can disable the update site for the Light version and install the update from the Pro version
CEd
I think that I understand the problem, this might come from a previous install
you can disable the update site for the Light version and install the update from the Pro version
CEd
Joomlack Webmaster and Developer
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5 years 6 months ago #54228
by MyWorld
Replied by MyWorld on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Sorry was really busy so didn't have time to get to this until now.
When you say "disable the update site for the Light Version" - what do you mean? Where do I do that? I don't see a light version anywhere, plus I'd prefer to delete it so it does not cause issues.
Thanks!
When you say "disable the update site for the Light Version" - what do you mean? Where do I do that? I don't see a light version anywhere, plus I'd prefer to delete it so it does not cause issues.
Thanks!
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5 years 6 months ago #54238
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro
Hi
please go in the Extensions >> manage >> update sites
then you get a "Rebuild" button, click and tell me if it is ok (it shall recreate all updates sites according to the installed extensions)
please go in the Extensions >> manage >> update sites
then you get a "Rebuild" button, click and tell me if it is ok (it shall recreate all updates sites according to the installed extensions)
Joomlack Webmaster and Developer
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