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TOPIC: Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 18 Sep 2019 19:47 #53716

  • MyWorld
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I'm getting this warning:

Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro. Please install Mobile Menu CK Pro. To downgrade, please first uninstall Mobile Menu CK Pro.


But I don't have Mobile Menu CK Light installed. And it's not letting me install Mobile Menu CK Pro (1.0.11).

Thanks

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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 18 Sep 2019 20:52 #53717

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Hi
please tell me where you downloaded the 1.0.11 pro version
This message occurs only if you are trying to install the Light version (just checked again in my code to be sure) so I suppose that you downloaded the wrong file :)

Let me know
CEd
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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 18 Sep 2019 21:37 #53719

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Hey,

I didn't download anything it's telling me that there is a new version and when I try to install it I get the message above. See attached.

All I know is that I bought Mobile Menu CK. I don't know if it's light or PRO.

Thanks
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Last edit: by MyWorld.

Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 19 Sep 2019 09:06 #53733

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thanks for the screenshot
I think that I understand the problem, this might come from a previous install
you can disable the update site for the Light version and install the update from the Pro version
CEd
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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 04 Nov 2019 20:26 #54228

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Sorry was really busy so didn't have time to get to this until now.

When you say "disable the update site for the Light Version" - what do you mean? Where do I do that? I don't see a light version anywhere, plus I'd prefer to delete it so it does not cause issues.

Thanks!

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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 05 Nov 2019 10:11 #54238

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Hi
please go in the Extensions >> manage >> update sites
then you get a "Rebuild" button, click and tell me if it is ok (it shall recreate all updates sites according to the installed extensions)
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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 05 Nov 2019 15:49 #54240

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Hi there,

I did as you instructed. Please see attached.

Thanks!
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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 05 Nov 2019 16:11 #54243

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by clicking on the "rebuild" button in the update sites ?
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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 05 Nov 2019 16:11 #54244

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else, please give me an admin access so that I can check
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Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro 05 Nov 2019 16:36 #54247

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I clicked the "Rebuild" button and got the below message:

Message
Update sites have been rebuilt from manifest files

.

Then I tried installing again and got the message I showed you in my previous post.

Could it be my PHP version?

Thanks

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