Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

I'm getting this warning:

Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro. Please install Mobile Menu CK Pro. To downgrade, please first uninstall Mobile Menu CK Pro.


But I don't have Mobile Menu CK Light installed. And it's not letting me install Mobile Menu CK Pro (1.0.11).

Thanks
by MyWorld

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Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

Posted 4 years 7 months ago #53717
Hi
please tell me where you downloaded the 1.0.11 pro version
This message occurs only if you are trying to install the Light version (just checked again in my code to be sure) so I suppose that you downloaded the wrong file :)

Let me know
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by MyWorld on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

Posted 4 years 7 months ago #53719
Hey,

I didn't download anything it's telling me that there is a new version and when I try to install it I get the message above. See attached.

All I know is that I bought Mobile Menu CK. I don't know if it's light or PRO.

Thanks
Last Edit:4 years 7 months ago by MyWorld
Attachments:
Last edit: 4 years 7 months ago by MyWorld.

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Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

Posted 4 years 7 months ago #53733
thanks for the screenshot
I think that I understand the problem, this might come from a previous install
you can disable the update site for the Light version and install the update from the Pro version
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by MyWorld on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

Posted 4 years 5 months ago #54228
Sorry was really busy so didn't have time to get to this until now.

When you say "disable the update site for the Light Version" - what do you mean? Where do I do that? I don't see a light version anywhere, plus I'd prefer to delete it so it does not cause issues.

Thanks!
by MyWorld

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Replied by ced1870 on topic Mobile Menu CK Light cannot be installed over Mobile Menu CK Pro

Posted 4 years 5 months ago #54238
Hi
please go in the Extensions >> manage >> update sites
then you get a "Rebuild" button, click and tell me if it is ok (it shall recreate all updates sites according to the installed extensions)

Joomlack Webmaster and Developer

by ced1870

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