Page Builder CK will not save content

Replied by ced1870 on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51036
please check your website config because I see in the page Services that your images are broken
audacitybusinesssolutions.com/services
the image called is
audacitybusinesssolutions.com/images/ban.../slide-mentoring.jpg

if you try to go to that image, your website redirects ...so there is a problem here and this is not something related to Page Builder CK

Joomlack Webmaster and Developer

by ced1870

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Replied by Witchypaws on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51040
Hi Ced

I know, that is how I discovered the problem. I moved the images, then tried to go to page builder to replace them but it won't let me save them.

It also won't let me save them in a new page either if I use the image or image slider element. But the broken images are not the issue. I just can't fix them without putting the image inside a text element (which is not ideal)

I'm going to look into your post below 51035 and see how I go with that

If i reupload 2.3.2 will that work without breaking things.

However, that is also not ideal as I would like to use the latest version at all times

However, I will try what you suggested below and let you know what happens

Cheers

Jacqui

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Replied by ced1870 on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51041
you can downgrade by installing the lower version over the existing (don't uninstall !)
Make a full backup before everything

I want to check with the other versions if the problem is due to the changes in my code, or not

It also won't let me save them in a new page either

this is not what I have asked, I request to test whithin an article (by switching to the page builder editor) and not a page. This is different :)

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by ced1870

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Replied by Witchypaws on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51042
Hi Ced

Yes, I was going to do the other thing before attempting downgrading

I cannot save a new article in page builder
I cannot save a new article in articles using the page builder
I can save a new article in both if I don't use the image or slider element

I created a test page article loading page builder item 11 audacitybusinesssolutions.com/test , the problem one and tried to edit it from the front end

When I edited page with the reference {pagebuilderck 11} the edit will save in the front end

When I attempt to switch to page builder inside an article and load the broken page the page says it has saved but when you go back in, it has not updated, it still has {pagebuilderck 11} as the article text

I really want to be able to call pages in this way as we are using some pages in more than one place and would rather just have to update them once and have the articles pull the new version than have to update multiple places

Image elements in new or old pages are not saving in either the back or front end at all (except galleries)

Would you like me to try downgrading now and test that?

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Replied by ced1870 on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51044
this is really strange ...
yes please backup and then try downgrading and tell me if it works or not.
If yes, then I can search in my code, else ...

Joomlack Webmaster and Developer

by ced1870

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Replied by Witchypaws on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51105
Hi Ced

So I installed it on another site using a gantry helium template (which I have it working with on other sites)

This site also has very few plugins or extensions installed

Neither Page Builder 2.3.2 or 2.3.1 is working as expected for single images or sliders

This site is also on Joomla 3.9.2

I beginning to suspect it may be either

Joomla 3.9.2 is causing issues

or Page Builder CK 2.3.6 is causing issues

Both of which were upgraded to in the last week or so as well

Is it possible to send me links to page builder ck 2.3.0 and to a couple of versions back of Page builder ck params and I will start back then and work my way forward till it stops working

Thanks

Jacqui
Last Edit:5 years 2 months ago by Witchypaws
Last edit: 5 years 2 months ago by Witchypaws.

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