Page Builder CK will not save content

Page Builder CK will not save content was created by Witchypaws

Posted 5 years 2 months ago #50998
Hi Ced

I have been using template creator ck and page builder ck together well over the past few weeks. I have updated to the latest version in the last few days and now I have an issue

When I go into page builder CK and update a page, then save, it will not save. It thinks about it for a minute or two then closes and returns to the front end of the website on the home page

This is a serious issue as we are under pressure to finish the site but cannot get it to work

I have cleared the cache in Joomla and my browser, it is happening in more than one browser.

Site audacitybusinesssolutions.com

This message contains confidential information


Everything else seems to be working in the back end as normal

Thanks

Jacqui

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Replied by Witchypaws on topic Page Builder CK will not save content

Posted 5 years 2 months ago #50999
I have ascertained that it is happening when I have a single image installed on the page in any position

If I use a text block and put an image inside that, I am able to save but if I use a single image block, the page will not save and kicks me out of the admin area

Please advise

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Replied by Witchypaws on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51001
If you wish to login and go to backend page builder, there are two pages in there called Mastermind: The 15 Invaluable Laws of Growth

The problem is happening on the first one ID 11

I am not having the issue on the second ID 15 because I used the workaround below

Cheers

Jacqui

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Replied by ced1870 on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51004
Hi
please try with another image in another folder. Place an image in the ROOT/images folder on your website and select it. Then tell me if you have the same problem or if it occurs only in a specific folder.
Do you have the 2.3.4 verison of Page Builder ?
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by Witchypaws on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51023
HI Ced

Tried that in the broken article and in a new article

Does not seem to care where the image is, it won't save a page after you put a simgle image element in the page

It will save an images gallery but not an images slider

I'm not sure if this changed in 2.3.3 or 2.3.4 because I don't know if I tried to do a page after upgrading to 2.3.3

I am using 2.3.4 and the latest version of page builder ck params. I am not using the extra images params plugin at this time

Thanks

Jacqui

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Replied by ced1870 on topic Page Builder CK will not save content

Posted 5 years 2 months ago #51035
I have checked your page ID 11

I have the problem on save. I have then checked by my side on my website and I don't have the problem (same situation, page editoin in frontend)
Can you please test with an article instead of a page.

I give you both 2.3.2 and 2.3.3 versions to test if it works
www.dropbox.com/s/2senuxbwnwbikrt/com_pa...derck_2.3.2.zip?dl=0
www.dropbox.com/s/qanodswvvk6bkc6/com_pa...derck_2.3.3.zip?dl=0

let me know

Joomlack Webmaster and Developer

Last Edit:5 years 2 months ago by ced1870
Last edit: 5 years 2 months ago by ced1870.

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