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TOPIC: Cannot open submenus and menu is closing very fast

Cannot open submenus and menu is closing very fast 30 Jun 2020 19:31 #57036

  • EBEL_14
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Hello, I have three issues with the mobile menu: First of all the "+"es to open a submenu are hidden. When I click on the very right of the menu, the submenu opens and I can see the "-" to close it again, so I wonder why I cannot see the "+". And moreover, the menu is closing after a few seconds automatically with no chance to see all the menu items, that is annoying. Can I switch this one off? And finally I have to click onto the Hamburger-Button to open the menu albeit I have chosen "mouseover" in the settings.

Thank you!

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Cannot open submenus and menu is closing very fast 01 Jul 2020 06:06 #57037

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Hi
Please give me the url of your page to check that
CEd
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Cannot open submenus and menu is closing very fast 01 Jul 2020 06:41 #57038

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It is still in development and PW-secured therefore. Where can I send you a message privately with the access-data?

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Cannot open submenus and menu is closing very fast 01 Jul 2020 06:43 #57039

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you can use the contact form
www.joomlack.fr/en/contact
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Cannot open submenus and menu is closing very fast 01 Jul 2020 06:54 #57040

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can you please set the event on "click" instead of "mouseover", so that I can check if the issue is related to that
this is a strange behavior that you get here ...
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Cannot open submenus and menu is closing very fast 01 Jul 2020 06:56 #57041

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for the +/- icons, please check in the styling interface, you will see the settings for the icons
check that they are correctly set
you can also try to load a preset, for example "theme3" and see if it works
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Cannot open submenus and menu is closing very fast 01 Jul 2020 07:56 #57042

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It is getting even stranger - this possibility is missing now in the backend, so I can't change it anymore... (updated to 9.0.13 today, maybe that is the reason?)

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Cannot open submenus and menu is closing very fast 01 Jul 2020 08:01 #57043

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the mouseover feature was introduced in 1.1.3 ... :

VERSION 1.1.3 - 26/06/20

Add option to choose how to open the menu : on click or mouseover

please install the 1.1.3 again and tell me
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Cannot open submenus and menu is closing very fast 01 Jul 2020 08:23 #57044

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First of all: when I insert a "custom text" + instead of the icon, it is displayed. Further Problem: do have the same look, I also inserted a "custom text" - instead of the - icon, but that is ignored as you can see.

And the open-setting was "click" I switched it now to "mousover" which has no effect, it still opens only on a click and it still closes after a few seconds...

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Cannot open submenus and menu is closing very fast 01 Jul 2020 09:11 #57047

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I have sent you an email to get an admin access
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