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TOPIC: Cookies are not deleted if Decline button is clicked

Cookies are not deleted if Decline button is clicked 07 Jun 2021 12:39 #60973

There is still one thing I can not understand how it works.

I've activated block iframes option.
I have three cookies of Google Analytics key(name) _gid and key(name) _ga, _gat
If I click in Cookies options on "Decline" one of them or "Decline all",
I can still see those cookies in the Application > Storage > Cookies of my Chrome browser after page reloading,
should they be deleted ?
There only the value of cookiesck changes to yes or no if I click "Decline all" or "Accept all" but cookies _ga, _gat and _gid are still there.

Thank you!

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Cookies are not deleted if Decline button is clicked 07 Jun 2021 12:54 #60974

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Hi
Please give me the url of your page so that I can check
according to my tests, the cookies are deleted after refresh but sometimes some browser are still showing them in the console
CEd
Joomlack Webmaster and Developer

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Cookies are not deleted if Decline button is clicked 07 Jun 2021 14:08 #60976

Hello, you can check it here: aramis-paris.com/fr

Thank you!

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Cookies are not deleted if Decline button is clicked 14 Jun 2021 11:28 #61031

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Hi
I can not reproduce the issue in my test website, but I see that you have a JS error in your page
that may interfer with the cookies script

Uncaught SyntaxError: unexpected token: ':' fr:42:11

please check your web console and fix the error, then tell me if it works
CEd
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Cookies are not deleted if Decline button is clicked 18 Jun 2021 08:35 #61056

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Hi
I have checked that on a website where I was able to reproduce the same as you
if you don't agree, the cookie is not stored
if you agree, the cookie is stored
if you change your mind and you want to refuse the cookie later, its value will be updated so that it expires (this is the way to remove a cookie). BUT, in the browser, it can still be shown. I have noticed an information on Firefox for example :

The cookie XXX has been rejected because it has already expired

This means that the cookie can not be stored anymore

hope it helps
CEd
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Cookies are not deleted if Decline button is clicked 18 Jun 2021 12:35 #61060

Thank you Cedric, I will try to fix the js error.

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Cookies are not deleted if Decline button is clicked 23 Sep 2021 06:32 #61800

Bonjour Cédric je me permets de relancer ce sujet car j'ai exactement la meme chose j'ai beau cliquer sur refuser tous les cookies ils sont tout de même déposés. Je les ai ajouté manuellement dans le plug-in, j'ai essayé avec chrome et firefox et bien entendu vidé le cache. Voici le site en question : https://www.marcq-en-baroeul.org/https://www.marcq-en-baroeul.org/
J'ai raté un truc ?

MErci

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Cookies are not deleted if Decline button is clicked 23 Sep 2021 06:47 #61802

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salut
je viens de jeter un oeil, j'ai chargé ton site plusieurs fois (sans toucher à l'acceptation des cookies), et aucun cookie de ton site n'est déposé à part celui de session
par contre tu as d'autres cookies d'autres domaines (google, instagram, addthis ...) et qui ne sont pas gérés par Cookies CK puisqu'ils ne font pas partie de ton domaine/site. Il faut empecher le chargement de tes scripts additionnels si tu veux bloquer ces choses là

c'est une des limites de Cookies CK pour ce genre de choses, si tu charges des fonctionnalités d'autres sites, alors je te conseille de te tourner vers une solution comme Tarte Au Citron avec remplacement des scripts d'origine par ceux de TAC
CEd
Joomlack Webmaster and Developer
The following user(s) said Thank You: laurentdub

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Cookies are not deleted if Decline button is clicked 23 Sep 2021 07:00 #61803

ah je ne comprenais pas que l'on ne puisse pas bloquer les cookies de adthiss.... merci pour cette info et bonne journée !!!

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Cookies are not deleted if Decline button is clicked 28 Dec 2021 12:10 #62966

Hi, we have the same problem. If I delete all cookies for our site then navigate to the site, cookies are stored even before I click Accept or Decline. If I decline them, nothing changes - I've checked the Expires / Max time but for _ga it is still in the future (year 2023). We only have one essential cookie and three from google analytics - _gat, _gid, _ga. This is our site: www.kp-velenje.si/ "Sprejmi vse" means Accept all and "Zavrni vse" means Decline all. Should we have Blocking policy set to Block all and not Default?

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