Fix error white page

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9 years 3 months ago - 9 years 3 months ago #27970 by Max90
Fix error white page was created by Max90
Hey!

I am an italian webmaster that use slideshow CK in my personal site, it's great! thank you so much!

but we come to the problem ( which fortunately I fixed the pain which I would like to inform any future update of the Joomla 3 plugin ).

the slide has always worked until I updated the plugin to the latest version .

The slideshow is loaded within an article of Joomla . (with the function: {loadposition xxx}, specifying the posizone invented in the Slideshow module).
once you updated the slideshow but I seemed to be a blank page .

Fix:
Enabling the display of errors from the admin panel of joomla ( setting it up ) you see errors php .
reload the page failed to load slide .
The error reported is:
Fatal error: Class 'JFile' not found in /home/xx/xxx/modules/mod_slideshowck/helper.php on line 596

go to edit the file indicated the indicated line and add this line :
jimport('joomla.filesystem.file');

In this way, the slide will return to function. ( remember to ritogliere error display from admin panel ) .

Why did this happen ?
However fortunately now it works again .
I reported it as I wanted to thank you for the free form .
If possible effeutate the fix in the next version .

p.s. sorry for bad english :lol:
Last edit: 9 years 3 months ago by Max90.

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9 years 3 months ago #27972 by ced1870
Replied by ced1870 on topic Fix error white page
Hi
thank you for this fix, already added to my dev version :)
CEd

Joomlack Webmaster and Developer

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9 years 3 months ago #27973 by 7webcreator
Replied by 7webcreator on topic Fix error white page
Hello,

I have a similar error but on line 71 (Fatal error: Class 'JFile' not found in /public_html/modules/mod_slideshowck/helper.php on line 71).

As I'm using this fantastic module on several websites, since I have updated the module this morning, all those websites are down.

The quick fix given by Max90, unfortunately does not work also on line 596.
When I unpublish the module, the site is working again.

All my websites run with Joomla! 3.4.1 Stable and the last Slideshow CK release.

Please do you have another solution? :(

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9 years 3 months ago #27974 by ced1870
Replied by ced1870 on topic Fix error white page
please redownload and reinstall the 1.4.16 version, I have fixed it

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9 years 3 months ago #27975 by 7webcreator
Replied by 7webcreator on topic Fix error white page
Thank you for your quick intervention.
However now the site is up and running but the module does not show

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9 years 3 months ago #27976 by ced1870
Replied by ced1870 on topic Fix error white page
ok give me your url

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