My Elements not being saved

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3 months 1 week ago - 3 months 1 week ago #71899 by adhillon
Design elements are not being saved.
The 'Save' function works but when the element is inserted it inserts the default format. 
For example, I saved a checklist (with green checkmarks), but when I insert it on another page, I get the default checklist with blue checkmarks.
 
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Last edit: 3 months 1 week ago by adhillon.

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3 months 1 week ago #71900 by ced1870
Replied by ced1870 on topic My Elements not being saved
Hi
thank you for your feedback
I will check that
CEd

Joomlack Webmaster and Developer

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3 months 1 week ago #71902 by adhillon
I forgot to include that, to isolate the source, I did the following:
Installed PageBuilder CK on clean, latest versions of Joomla 4.x and Joomla 5.x, without any other extension, but the problem remained.

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3 months 4 days ago #71917 by ced1870
Replied by ced1870 on topic My Elements not being saved
I have tested but I'm not able to reproduce the issue
What I have done :
- inserted a new list item
- edited and update the arrows color to pink
- saved it as "My elements"
- inserted the new element in the page

and I got a pink list as excepted. Can you please give me the steps to reproduce the issue

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3 months 2 days ago #71937 by adhillon
Given that various installations of Joomla (same hosting provider) were giving same problem, and the common thread being PHP, I upgraded PHP to latest version - which turned out to be the issue.

The problem is now resolved.
Thanks for your help.

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