My Elements not being saved
3 months 1 week ago - 3 months 1 week ago #71899
by adhillon
My Elements not being saved was created by adhillon
Design elements are not being saved.
The 'Save' function works but when the element is inserted it inserts the default format.
For example, I saved a checklist (with green checkmarks), but when I insert it on another page, I get the default checklist with blue checkmarks.
The 'Save' function works but when the element is inserted it inserts the default format.
For example, I saved a checklist (with green checkmarks), but when I insert it on another page, I get the default checklist with blue checkmarks.
Last edit: 3 months 1 week ago by adhillon.
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3 months 1 week ago #71900
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic My Elements not being saved
Hi
thank you for your feedback
I will check that
CEd
thank you for your feedback
I will check that
CEd
Joomlack Webmaster and Developer
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3 months 1 week ago #71902
by adhillon
Replied by adhillon on topic My Elements not being saved
I forgot to include that, to isolate the source, I did the following:
Installed PageBuilder CK on clean, latest versions of Joomla 4.x and Joomla 5.x, without any other extension, but the problem remained.
Installed PageBuilder CK on clean, latest versions of Joomla 4.x and Joomla 5.x, without any other extension, but the problem remained.
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3 months 4 days ago #71917
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic My Elements not being saved
I have tested but I'm not able to reproduce the issue
What I have done :
- inserted a new list item
- edited and update the arrows color to pink
- saved it as "My elements"
- inserted the new element in the page
and I got a pink list as excepted. Can you please give me the steps to reproduce the issue
What I have done :
- inserted a new list item
- edited and update the arrows color to pink
- saved it as "My elements"
- inserted the new element in the page
and I got a pink list as excepted. Can you please give me the steps to reproduce the issue
Joomlack Webmaster and Developer
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3 months 2 days ago #71937
by adhillon
Replied by adhillon on topic My Elements not being saved
Given that various installations of Joomla (same hosting provider) were giving same problem, and the common thread being PHP, I upgraded PHP to latest version - which turned out to be the issue.
The problem is now resolved.
Thanks for your help.
The problem is now resolved.
Thanks for your help.
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