Update Error pagebuilderck-pro_2.18.7

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1 year 11 months ago #68431 by ced1870
here is the solution :
you must go to on your server >> PHPmyadmin to edit your database
look for the table named "schemas" ("2023_schemas" in your case) and open it. You must find an entry like that :
extension_id : 10219
version_id : 2.4.0

the version_id is false, you must edit it and change the value for 2.17.6
then you can update again :)

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1 year 11 months ago #68432 by Arie#01
Thanks for the solution offered.
I am immediately in a sweat of fear. I never looked up or opened the database, having once opened a database years ago and immediately closed it again. After that, the database was unusable. The consequences were enormously drastic. The scare is well established.

The instructions might be understandable for an experienced user, but I don't dare to do this because I don't know what I am doing and what happens.
I can't run the instruction to check if version_id is false, because I don't know when it is right or false.
In this area of knowledge, I am completely blank and therefore clueless.

Is there no other option?

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1 year 11 months ago #68433 by Arie#01
I entered the database.  And even found extension_id : 10219; See Figure 1.


When I click on 'edit' I see something I don't understand how to proceed. What is expected to be done and how?
See image 2.
Attachments:

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1 year 11 months ago #68436 by ced1870
you are in the right place
you can see "2.4.0" , replace with with the value "2.17.6"
that's all

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The following user(s) said Thank You: Arie#01

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1 year 11 months ago #68439 by Arie#01
Yes it worked! Thank you for your help.

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1 year 11 months ago #68440 by ced1870
great ! :)

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