Safari loses my edited content!
I am using the latest version of Joomla, and the latest version of Page Builder CK.
If I try to edit the content using Safari [Version 14.0.2 (14610.3.7.1.10)], the first time I open a specific article, everything works as expected, but if I save and close it, the next time I open the article for editing, everything is gone, and it only has one row (no column and no text).
To be clear, this only happens the second time I edit a specific article, for example, I have article_a and article_b, if I open article_a for the second time, it will be empty, but if I open article_b for the first time, it will have content, until the next time I open article_b, which will be empty.
This only happens in Safari, so far I have been using Google Chrome, and it works correctly.
I suppose this is something to do with CK's javascript.
Could you please verify this issue?
If I try to edit the content using Safari [Version 14.0.2 (14610.3.7.1.10)], the first time I open a specific article, everything works as expected, but if I save and close it, the next time I open the article for editing, everything is gone, and it only has one row (no column and no text).
To be clear, this only happens the second time I edit a specific article, for example, I have article_a and article_b, if I open article_a for the second time, it will be empty, but if I open article_b for the first time, it will have content, until the next time I open article_b, which will be empty.
This only happens in Safari, so far I have been using Google Chrome, and it works correctly.
I suppose this is something to do with CK's javascript.
Could you please verify this issue?
by acarvalho
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Hi
thanks for the informations, I will try to reproduce the issue and check
CEd
thanks for the informations, I will try to reproduce the issue and check
CEd
Joomlack Webmaster and Developer
by ced1870
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I have now tested with Safari, created a new article, switch to page builder ck, save, edit again, update the text, save, edit ...
everything works correctly. I also have no error in the console
please check in your web console if you can see any error and tell me
everything works correctly. I also have no error in the console
please check in your web console if you can see any error and tell me
Joomlack Webmaster and Developer
by ced1870
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Thanks for the update.
I retried and now I checked the console, and it has the following error: "NotFoundError: The object can not be found here."
Please see the attached screenshot:
I retried and now I checked the console, and it has the following error: "NotFoundError: The object can not be found here."
Please see the attached screenshot:
Last Edit:3 years 1 week ago
by acarvalho
Last edit: 3 years 1 week ago by acarvalho.
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ok thanks
can you send me an admin access by email ? so that I can also see the problem
can you send me an admin access by email ? so that I can also see the problem
Joomlack Webmaster and Developer
by ced1870
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Please use the same that I gave you today.
by acarvalho
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