Unable to save articles in front end
Replied by Farrell on topic Unable to save articles in front end
Posted 3 years 11 months ago #56404
Yes, that was the first thing I checked.
by Farrell
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Replied by ced1870 on topic Unable to save articles in front end
Posted 3 years 11 months ago #56408
ok
the only reason why you would not be allowed is that the rights are not correctly set for the user
but if you are in Super User, everything shall be ok
do you have a security extension installed that could be in relation with this problem, by blocking the request ?
when you get the 403 error, what is the message that displays ? (type of error)
the only reason why you would not be allowed is that the rights are not correctly set for the user
but if you are in Super User, everything shall be ok
do you have a security extension installed that could be in relation with this problem, by blocking the request ?
when you get the 403 error, what is the message that displays ? (type of error)
Joomlack Webmaster and Developer
by ced1870
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Replied by Farrell on topic Unable to save articles in front end
Posted 3 years 10 months ago #56640
Hi Ced,
I have worked out that the 403 error editing in the front end is on sites hosted with Synergy Wholesale. I also get this error at times with Template creator. The system info is as per this screenshot. I suspect it may be a Litespeed setting issue. Any suggestions?
I have worked out that the 403 error editing in the front end is on sites hosted with Synergy Wholesale. I also get this error at times with Template creator. The system info is as per this screenshot. I suspect it may be a Litespeed setting issue. Any suggestions?
by Farrell
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Replied by Farrell on topic Unable to save articles in front end
Posted 3 years 10 months ago #56645
This is the error in the log from a templatecreator error on the same server.
"POST /administrator/index.php?option=com_templateck&view=template&task=template.edit&id=1 HTTP/1.1" 403 698 " propertyprice.leadhoundz.com/administrat...ate&layout=edit&id=1 " "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0"
"POST /administrator/index.php?option=com_templateck&view=template&task=template.edit&id=1 HTTP/1.1" 403 698 " propertyprice.leadhoundz.com/administrat...ate&layout=edit&id=1 " "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0"
by Farrell
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Replied by ced1870 on topic Unable to save articles in front end
Posted 3 years 10 months ago #56653
Hi
not sure if the problem comes from Litespeed, but it looks like it comes from the config of the server
it could also be something like "mod_security", if you have it enabled, try to disable it and see if it works
this is more something that shall be managed by your host provider, because this is related to the server
on almost all servers, it works correctly
not sure if the problem comes from Litespeed, but it looks like it comes from the config of the server
it could also be something like "mod_security", if you have it enabled, try to disable it and see if it works
this is more something that shall be managed by your host provider, because this is related to the server
on almost all servers, it works correctly
Joomlack Webmaster and Developer
by ced1870
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Replied by Farrell on topic Unable to save articles in front end
Posted 3 years 10 months ago #56655
Thanks Ced, got the same feedback from the hosting company within minutes of yours. It is a mod_security rule that caused the problem. Thanks for your help.
by Farrell
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