Video display on mobile

Video display on mobile was created by webiedesign

Posted 4 years 2 months ago #55004
I am using Pagebuilder CK and I have all 3 video types entered in the video background image for this row.. The video doesn't display on iphone, so I am asking for ideas on what to do.
franklinhayesart.com/video4

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Replied by ced1870 on topic Video display on mobile

Posted 4 years 2 months ago #55005
Hi
are you able to watch the MP4 video file directly using its url on your iphone ?
if yes, then try to only set the MP4 format and remove the 2 others
if no, then the problem is not related to Page Builder CK ...
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by webiedesign on topic Video display on mobile

Posted 4 years 2 months ago #55006
It does play on phone with the direct url, but now it doesn't play on the desktop either and I get "ERROR : If you see this message then the function "ckLoadEditionPopup" is missing from the element edition. Please contact the developer"

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Replied by ced1870 on topic Video display on mobile

Posted 4 years 2 months ago #55007
please clear your browser cache and tell me
by my side your video works on desktop
I think that the problem is the autoplay on mobile that does not launch automatically and as you have disabled the controls, the video can not start ...

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by ced1870

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Replied by webiedesign on topic Video display on mobile

Posted 4 years 2 months ago #55010
I have cleared the cache, used different browsers etc and still get the error of "ERROR : If you see this message then the function "ckLoadEditionPopup" when I am working in an article I have converted to pagebuilder ck - I do not get the error when I am making a pagebuilder page alone

I have made progress in loading the video on iphone by adding playsinline="playsinline" to my code
Last Edit:4 years 2 months ago by webiedesign
Last edit: 4 years 2 months ago by webiedesign.

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Replied by ced1870 on topic Video display on mobile

Posted 4 years 2 months ago #55011
can you please send me an admin access and tell me which article to edit, so that I can check the issue
but to be clear, it was working correctly few days ago ?

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by ced1870
The following user(s) said Thank You: webiedesign

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