Renewal subscription.

  • Kleszewski
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Renewal subscription. was created by Kleszewski

Posted 4 years 10 months ago #52933
hi.

How many days before the end of the subscription is valid option "Get a 20% discount"
I got an e-mail with information that it will expire in 7 days
"...Your subscription expires in 7 days. You will no more have access to the latest updates for your product..."
But the expiration date of the subscription expires in 14 days.
My account -> My orders:
"Page Builder CK Params - 19.00 - 14 Days left.Download Renew -20% "
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Last Edit:4 years 10 months ago by Kleszewski
Last edit: 4 years 10 months ago by Kleszewski.

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Replied by ced1870 on topic Renewal subscription.

Posted 4 years 10 months ago #52935
Hi
the coupon is valid until your subscription is expired
you must trust the date in your subscriptions list, not the reminder because I have to fix few problems where it does not send the email at the correct date
CEd

Joomlack Webmaster and Developer

by ced1870

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  • Kleszewski
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Replied by Kleszewski on topic Renewal subscription.

Posted 4 years 10 months ago #52937
thanks for explanation . I will renew my subscription before the expiration date (one day before) :)

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Replied by ced1870 on topic Renewal subscription.

Posted 4 years 10 months ago #52938
thanks :)
for info the days are added, so no matter if you renew 1 or 7 days before ;). The membership will be added to the latest one

Joomlack Webmaster and Developer

by ced1870

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  • Kleszewski
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Replied by Kleszewski on topic Renewal subscription.

Posted 4 years 10 months ago #52939
This means that if, for example, I renew subscriptions in two days, a new subscription will be counted from the last day of the previous subscription. It's logical :B)

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  • Kleszewski
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Replied by Kleszewski on topic Renewal subscription.

Posted 4 years 9 months ago #53063
Hi
When 16.06 I asked about my subscription. The list showed 14 days to its end (see in the picture) until its end of expiration on 30.06. Today we have 24/06
And Expired shows. Can not download the add-on and the rebate coupon has expired as you understand it?
"..you must trust the date in your subscription list, not the reminder because ..." I trusted and? :(
Downloading the department but you can not see the discount coupon, discounts for the next renewal. What to do, I got lost

These 7 days of difference, it's the time between when I bought the previous renewal of the subscription. It was just 7 days before its expiration, then I made a renewal. And counting from that day it would fit that today the end
Last Edit:4 years 9 months ago by Kleszewski
Last edit: 4 years 9 months ago by Kleszewski.

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