Force PageBuilder to load on Articles

There are Articles that I have "switch to Pagebuilder CK" but when my client opens them, they have extra code and they need to click on the "switch to Pagebuilder CK" button again to get the Pagebuilder screen to open. Is there any way to force an article to load Pagebuilder either if it has already been switched or just natively when they open or create an article ?

Hi
go in the website config >> text filter >> set your client user group to "no filter" so that it will not filter the html on save, this shall work
let me know
CEd

we are both Super Users with no filtering, it happens to me as well on more than one site. For me, no problem, but my new client I am trying to make it very very easy

hmmm
this is strange. do you have RSFirewall on the websites that have the issue ?

no, I use Admin Tools

ok, please explain me again how it works. Does the code appear just after save, or only when your customer opens it ? because your message tells

when my client opens them, they have extra code