Can't edit in page builder

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7 years 10 months ago #42566 by seaurchin@msn.com
Brand new joomla install, has the latest page builderCk and pagebuilderckparams,
I made a new article with pagebuilder and it worked fine, came back 2 days later to edit the article and when I click to edit nothing happens.
The article is still visable on the page but can't edit

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7 years 10 months ago #42580 by ced1870
Replied by ced1870 on topic Can't edit in page builder
Hi
Please clear your browser cache and tell me if it works
CEd

Joomlack Webmaster and Developer

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7 years 10 months ago #42587 by seaurchin@msn.com
Clearing browser cache didn't help.
I updated to the 1.5.3 and the problem started, host is Site ground using PHP 7
I reinstalled 1.4.7 and everything works fine.
My other site on Go Daddy using PHP 5.6.3 works fine with the 1.5.3 update

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7 years 10 months ago - 7 years 10 months ago #42588 by Apcom03
Replied by Apcom03 on topic Can't edit in page builder
Hello, I have the same problem on a 1.5.3 maj, impossible to edit an item.

"ERROR : If you see this message then the function "ckLoadEditionPopup" is missing from the element edition. Please contact the developer" on Google Chrome

& this message:

Alerte

Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 39, "Page Builder CK Update", URL : update.joomlack.fr/com_pagebuilderck_update.xml
Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 40, "Image Effect CK Update", URL : update.joomlack.fr/plg_imageeffectck_update.xml
Certains sites de mise à jour sont désactivés. Vérifier le Gestionnaire de sites de mise à jour.
Last edit: 7 years 10 months ago by Apcom03.

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7 years 10 months ago #42590 by ced1870
Replied by ced1870 on topic Can't edit in page builder
please try with another browser / computer
this problem is typically a cache issue.

If this does not work, then contact me by email with an admin access

@apcom03 : for the update message, this comes from the server that can not communicate with mine. This is something we should check with our host providers

Joomlack Webmaster and Developer

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7 years 10 months ago #42745 by seaurchin@msn.com
Cleared the cache a second time and now it works.
Thanks for the help

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