After update of the Extension from 1.0.15 to 1.5.13 it stopped working.

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2 years 2 months ago - 2 years 2 months ago #65863 by Creationell
Dear Support Team
The website of our client has Maximenu CK PRO 9.1.20 and Mobile Menu CK Pro 1.0.15. Joomla 3.10 PHP Version 7.4.30
( dtm-group.de/de/ )
We bought subsription for both extensions and installed the latest versions on our dev site (there were no error messages). Unfortunately the Mobile Menu CK stopped to work after update.

We've cleared the cache, deactivated and activated extensions and deactivated and activated it for the menu module, but we still see on the mobile not the mobile menu version, but the desktop one. All the settings: colors and css all is still there in the component backend, but not working.

Any idea why it is so and how to fix it? We can give access to dev site, but need to know your IP, cause there is an IP protection on the dev site.

Cheers,
Creationell
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Last edit: 2 years 2 months ago by Creationell. Reason: additional info

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2 years 2 months ago #65867 by ced1870
Hi
I have checked by my side and it works on your website
please try another browser and tell me if you have the same problem
CEd

Joomlack Webmaster and Developer

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2 years 1 month ago - 2 years 1 month ago #65921 by Creationell
Hi CEd
As I said, it was only updated on the dev site and not live:
Dev site: dtm.dev2.typo3-agentur-augsburg.de/de/
On live it still works, cause it wasn't updated there. And on dev it was updated and doesn't work after update. I would prefer to fix it on dev first and only after that update it on live.

I created an user for you, so that you can bypass IP protection, but I don't see an option how to send the login data to you. No private messages here =)
Cheers,
Creationell
Last edit: 2 years 1 month ago by Creationell.

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2 years 1 month ago #65922 by ced1870
you can send me the info using the contact form
www.joomlack.fr/en/contact

Joomlack Webmaster and Developer
The following user(s) said Thank You: Creationell

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2 years 1 month ago #65926 by ced1870

MOBILE MENU CK ERROR : Selector not found : #mobilemenuck-1-wrap ul.nav

please go in your menu module >> css suffix >> add " nav" and check if it works

Joomlack Webmaster and Developer
The following user(s) said Thank You: Creationell

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2 years 1 month ago - 2 years 1 month ago #65929 by Creationell
Thanks a lot.
There were 2 suffixes: Menu Class Suffix and Module Class Suffix. I've added the nav class to the Menu Class Suffix field only and it works now :)
Have a nice day.
Cheers,
Creationell
Last edit: 2 years 1 month ago by Creationell.

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