Cannot Update Mobile Menu CK Light Because Pro is installed

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2 years 3 months ago #65501 by BeauSanders
I recently purchased Mobile Menu CK Pro and installed in on beausanders.org . Joomla 4 wants to update Mobile Menu CK Light which cannot be done while Pro is installed, according to the error. I do not understand why Joomla 4 wants to update Mobile Menu CK Light when it is not installed in Joomla 4. I cannot find Mobile Menu CK Light in Extensions or Modules. I am attaching a screenshot of the error message. Please advise me on how to correct this issue.

-Beau Sanders

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2 years 3 months ago #65502 by ced1870
Hi
go in the extensions manager >> updates sites >> click on the rebuild button
you shall not get the light update anymore, only the Pro
CEd

Joomlack Webmaster and Developer

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2 years 3 months ago #65505 by BeauSanders
That helped. Now I am prompted to update Mobile Menu Pro which I attempted to do. I received an error:

Failed to extract file: index.php_option_com_dms_task_doc_download_id_162_updater_true

See attached screenshot. Please advise. Thank you.

-Beau Sanders
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2 years 3 months ago #65510 by ced1870
if you want to use the automatic update you must setup your licence
www.joomlack.fr/en/documentation/miscellaneous/202-license-code
else you can download and install manually

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