error when click save
3 years 10 months ago #59494
by mhd12355
error when click save was created by mhd12355
i wanted to change some entrys and save them but only error is displayed.
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3 years 10 months ago #59495
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic error when click save
Hi
please give me an admi access by email, so that I can check the error
CEd
please give me an admi access by email, so that I can check the error
CEd
Joomlack Webmaster and Developer
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3 years 10 months ago #59496
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic error when click save
ok, your server rejects the request with a 403 error :
you must check that in the security area of your server, or may be into RSFirewallForbidden
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Joomlack Webmaster and Developer
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3 years 10 months ago #59497
by mhd12355
Replied by mhd12355 on topic error when click save
i have deactivate RS Firewall. I have no other restrictions at my server. I use also your old mobilemenu Plugin and it works at my Server
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3 years 10 months ago #59498
by ced1870
Joomlack Webmaster and Developer
Replied by ced1870 on topic error when click save
if the old plugin works, is not a valid info, sorry
the fact is that the request sent by the extension is blocked on your server. I don't know why, but it does not like the request
Please check with your host provider, check in the logs, and may be the rules in "mod_security" if it is enabled because it can cause this type of issue
I would say that the problem is related to the TOKEN (used for secutiry reason) that has a value =1
the fact is that the request sent by the extension is blocked on your server. I don't know why, but it does not like the request
Please check with your host provider, check in the logs, and may be the rules in "mod_security" if it is enabled because it can cause this type of issue
I would say that the problem is related to the TOKEN (used for secutiry reason) that has a value =1
Joomlack Webmaster and Developer
The following user(s) said Thank You: mhd12355
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3 years 10 months ago #59499
by mhd12355
Replied by mhd12355 on topic error when click save
absolutely right. It was due to "mod_security". Fantastic support. I have been a satisfied customer of yours for years!
Thanks a lot!!!
Thanks a lot!!!
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