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TOPIC: On mobile devices, it hangs

On mobile devices, it hangs 04 Feb 2019 08:39 #50958

Hi.
I used the zoe effect, defined a link and applied a lightbox.
On desktop, everything works well:
  1. mouse hover: description showed
  2. click: link activated in a lighbox window
You can test it here , on the Zero problemi image.
On mobile devices this behaviour was expected:
  1. first tapr: description showed
  2. second tap: link activated in a lighbox window
Instead, when you tap for the first time, Image Effec CKt hangs trying to open the lighbox immediately.
How can I fix it?

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On mobile devices, it hangs 04 Feb 2019 17:49 #50966

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Hi
this is strange as I have just tested the same (link+effect) on another website and it works like expected. I have tested your website and I have the same behavior as you (no effect)

I will try to reproduce the situation
CEd

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Joomlack Webmaster and Developer

On mobile devices, it hangs 04 Feb 2019 17:54 #50967

Uff! This site is driving me mad!

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On mobile devices, it hangs 06 Feb 2019 08:57 #50983

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can you please tell me how you have manage this ? manually by adding a link on the image, or using the Mediabox code, or something else ?
So that I can create the same

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Joomlack Webmaster and Developer

On mobile devices, it hangs 06 Feb 2019 09:25 #50986

This was my workflow:
  1. Page Builder CK module created
  2. Single Image element inserted and one image of mine chosen
  3. Zoe Image Effect CK effect applied
  4. In the Link tab, my HTML page recalled
  5. Lightbox activated
  6. Module saved
  7. Module inserted into a VirtueMart category description, using Module Everywhere by Regular Labs
What sounds strange is that it works fine on desktop. It hangs on mobile only.
Please, note that, with regard to the 7th step, it does not work even if inserted into a standard article, not into a VirtueMart category description: I checked it.

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On mobile devices, it hangs 14 Feb 2019 06:24 #51125

Hi!
Any news for me?
In the meantime, I've done some tests and it's really strange: sometime, the lightbox appears correctly (even if the image description does not appear after the first tap), but after that it no longer appears and it hangs.
It causes me think of the cache memory or php management by the Android system.

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On mobile devices, it hangs 14 Feb 2019 07:53 #51126

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Hi
sorry but I have not the time to work on that, I have other projects that have a higher priority ...
I don't forget you
CEd

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Joomlack Webmaster and Developer

On mobile devices, it hangs 20 Feb 2019 09:11 #51195

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Hi
what about your tests ? have you got any news on the possible cause ?

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Joomlack Webmaster and Developer

On mobile devices, it hangs 20 Feb 2019 09:25 #51197

have you got any news on the possible cause ?

Yes and no. I worked around the problem to make the page work.
I'm busy now, but writing something more for you is in my todo list. :)

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On mobile devices, it hangs 20 Feb 2019 09:41 #51198

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ok great thank you !

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