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3 years 9 months ago #59580 by gerar
Hello,
I installed the cookie plugin on joomla 3.9. updated. It turns out that the information to accept or not cookies remains on all pages, even accepting when accessing the site, messages continue to appear.
What can be done to resolve this?
Thank you.

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3 years 9 months ago #59586 by ced1870
Hi
Please give me your url to check the problem
CEd

Joomlack Webmaster and Developer

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3 years 9 months ago #59600 by gerar

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3 years 9 months ago #59601 by ced1870
may be because you have also another e-privacy plugin ? if you have another plugin that blocks the cookie used for Cookies CK, the consent value can not be stored

Joomlack Webmaster and Developer

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3 years 9 months ago #59603 by gerar
OK. I'll check. Thank you very much for your attention and quick response.

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