No license found for this domain

No license found for this domain was created by thrak1

Posted 2 years 6 months ago #61842
Hi. I've just purchased pro licences of Maximenu CK and Mobile Menu CK and added my domains to my domain list and also entered my licence key in Extensions Manager CK. However, I keep getting the "No license found for this domain" message and the two modules are showing the Purchase badge.

When I try to add or edit Styles, I get a "failed" message.

I am working in a subdomain :- test.mydomain.com/ and have added that to my domain list - is that a problem?
by thrak1

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Replied by ced1870 on topic No license found for this domain

Posted 2 years 6 months ago #61843
Hi
there are 2 different things here : the licence problem is NOT related to the extension itself
1/ licence
please try to logoff, clear your caches and then logon again. See if the licence works

2/ failed message
even if your licence is not set, the extension shall work. Can you check in the web console if you can find the error message that is returned by the request ?
Else please send me an admin access by email

CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by thrak1 on topic No license found for this domain

Posted 2 years 6 months ago #61844
...I should have added:- this is a Joomla 4 site
by thrak1

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Replied by ced1870 on topic No license found for this domain

Posted 2 years 6 months ago #61845
ok but it shall work with Joomla 4 too :)

Joomlack Webmaster and Developer

by ced1870

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Replied by thrak1 on topic No license found for this domain

Posted 2 years 6 months ago #61846
Thanks for the prompt reply!
1. I was using the Brave browser - logging in with Safari has resolved the licence issue .
2. I'll check the other problem with the web console and come back to you if I still have issues, but I suspect I will find an error there
by thrak1

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Replied by ced1870 on topic No license found for this domain

Posted 2 years 6 months ago #61847
ok let me know !

Joomlack Webmaster and Developer

by ced1870

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