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English on the forums

English on the forums was created by Boradan

Posted 9 years 9 months ago #20407
Would it be possible to request that posts in the forums are done in english?
Joomla is used worldwide, as are your extensions for Joomla, and it would save a LOT of time for you having to answer a question in French only to have to answer the same question in english a few days later.
It would also make looking through the forums to find out if someone else had the same issue as yourself a LOT easier.
As you sell internationally, it would seem to be the best for your business if more people could read the issues and solutions on your forum.
by Boradan
The following user(s) said Thank You: ak33056

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Replied by ced1870 on topic English on the forums

Posted 9 years 9 months ago #20411
Hi
yes, but the french users are also using my extensions because they are in french and the support too
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by Boradan on topic English on the forums

Posted 9 years 9 months ago #20417
I am aware of that, but a lot of native english speakers are put off when they come to the forum and see that it is all in French - this is simply the forum landing page with category titles in French.

IF you do not want to set the forum rule that posts are in English, a possible solution would be to duplicate your answers to questions. A French answer and an English answer.

Only approximately 20% of europeans can speak French, whereas almost 50% can speak English. If you go to America, less than 5% speak French, and 100% speak english.
If you take into account that you are answering TECHNICAL terms, and not 'schoolboy French' then the % of French speakers drops dramatically.

I have no opposition to French, but it just seems that it would be much better from a business point of view to conduct the forums in English where possible to avoid duplication of questions/answers.

Even requesting that your French speaking customers post their questions in English IF THEY CAN would be sufficient. If they cant do it in English, then, by all means, they can post in French. Just make English the preferred choice for forum posts.
by Boradan

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