extensions paid but not available for download

yes, please let me few minutes to check all this

I have sent you the email with the download link

OK I have that now. Can you do the paypal refund for the other please

Please

Also, I should have access to updates for the params file for 183Days but it says I need to order it so please update that so I get the updates without having to contact you directly and prove I purchased it, which I can see being difficult to do as it is without it in your system.

I have recreated the membership as it seems that there was a problem, and I have refunded the other payment
all shall be correct now