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TOPIC: slideshow gets stuck-Android Chrome 63.0.3239.111

slideshow gets stuck-Android Chrome 63.0.3239.111 20 Jan 2018 18:30 #46705

On the latest version of Chrome for Android on a mobile phone (63.0.3239.111), the slideshow stalls / gets stuck unless a finger is held on the touchscreen continuously.
This can be seen on the demo slideshow at www.joomlack.fr/en/joomla-extensions/slideshow-ck
It used to work OK on the same mobile on an older version of Chrome and still works OK in Firefox on the same mobile phone.

The Loader pie icon moves very slowly / not at all. If a finger is held on the screen continuously, then the slideshow starts working again (the pie loader moves at normal speed and the slides change as normal). Once the finger is removed from the screen, it stops working again.
Sometimes (but not always) tapping briefly on the slideshow makes it start working again without having to keep a finger on the screen (similar to how the pause button works, but it's not paused) but it stops working again as soon as the page is scrolled.

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Last Edit: by alansegar.

slideshow gets stuck-Android Chrome 63.0.3239.111 23 Jan 2018 17:33 #46766

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Hi
thanks for reporting the problem
For now I'm busy on another project, please remind me in 1-2 weeks to check that
CEd

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slideshow gets stuck-Android Chrome 63.0.3239.111 10 Feb 2018 12:52 #46988

Hi,
I've just retested this on the same device with the latest version of Chrome for Android which is now v64.0.3282.137 and it happens on that version as well.

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slideshow gets stuck-Android Chrome 63.0.3239.111 11 Feb 2018 16:50 #47000

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I have just tested with "version of Chrome for Android on a mobile phone (63.0.3239.111)", on my demo page. I have no problem ...
the slideshow loads correctly, I can navigate through the slides
Please clear your device/browser cache. you can also test with another device

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Joomlack Webmaster and Developer

slideshow gets stuck-Android Chrome 63.0.3239.111 12 Feb 2018 19:50 #47029

Thanks for testing the demo page. I forgot to try the demo page (I'd been testing on another site). Your demo page now works OK on the device where I was previously able to see this problem.
I'm still getting the problem on another Joomla site though and can't work out why.
I've cleared the Chrome browser cache on the device and the Joomla & Gantry caches on the server. I've also checked that it's using the latest 1.4.50_j3 version of Slideshow CK.
It used to work OK on this site as well in the past on an older version of Chrome. I've not installed any new Joomla components since it last worked but some have updated since then.

The only other device I've got access to currently had a much older version of Chrome on it 54.0.2840.85 and it works OK on that. I've just updated it to the latest 64.0.3282.137 and I now get the problem on that device as well (only on my site, your demo site works OK).

Are you able to share any details on what the fix was that could help me narrow down the cause? Could there be a conflicting version of some javascript library being loaded by another component?

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slideshow gets stuck-Android Chrome 63.0.3239.111 12 Feb 2018 23:08 #47033

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I have not applied any fix, I have just tested with my phone ... and it was working.
give me the url of your page so that I can check also

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slideshow gets stuck-Android Chrome 63.0.3239.111 13 Feb 2018 12:50 #47047

The page containing the slideshow is at octavian-droobers dot org forwardslash oddemo

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slideshow gets stuck-Android Chrome 63.0.3239.111 13 Feb 2018 13:14 #47051

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ok, I have loaded your page on my phone with both browsers, including Chrome ... it works ! ;)
are you sure that you phone is working ? lol

sorry but actually there is no problem by my side using my phone, the version chrome 63 and then 64 ...

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slideshow gets stuck-Android Chrome 63.0.3239.111 18 Feb 2018 12:22 #47124

Thanks for testing this. I've done some more investigation and have found that I can still reproduce the issue on both your demo site and www.pixedelic.com/plugins/camera/ as well as the site where I've installed Slideshow CK. It's more difficult to reproduce than when I first noticed it but always happens eventually on all 3 sites. Scrolling the page by putting a finger on the area of the page containing the slideshow seems to make it more likely to happen but there may be other factors as well.
I think the most likely cause is a bug in Chrome introduced around version 62 or 63 (not sure exactly which one). I've found some bugs raised on bugs.chromium.org that describe other issues introduced in Chrome 62 on Android e.g. id 805525 which may be related so I'll report it via the Feedback option in the browser.
This is a link to a video showing how the problem looks on a phone:
1drv.ms/v/s!AkqoBvSpLXHYh3PDoVGunW5z7yeN

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slideshow gets stuck-Android Chrome 63.0.3239.111 26 Jul 2018 16:48 #49037

Chrome for Android version 68 appears to have fixed this issue.
The following user(s) said Thank You: ced1870

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