Slideshows not working on mobile

Hi, CEd,

We have a bunch of slideshows around our site, and all work just fine on computers. But on smartphones, the slideshows just show the little spinning icon that just keeps on spinning, and the pictures never appear. Here is one example .

Any idea why it would be doing that?

Thanks,
Matt

Hi
do you have activated the specific images for mobile options ? if yes, try to disable it
CEd

No, we've never used that.

Thanks,
Matt

please make a simple test : publish a new slideshow module with the demo data, and tell me if you have the same problem

if yes, then please test on this page with the template protostar (in position-1 for example)
let me know

Ok, so tried the sample data, no go. But then, in order to test using Protostar, I had to create a menu item to apply it to, and tested it again with the current template, and I discovered that the slideshows work fine on mobile in articles that are attached to a menu item, but not articles that are linked to from blog pages, but don't have a menu item of their own.

They work fine either way on desktop, in either template, but on mobile, only on articles that have their own menu item. Does that help track down the problem?

Thanks,
Matt

really, I don't know
so if I understand, you have the same problem with Protostar
could it be something to do with the url of the images ?
I can not debug as this happens only on mobile, and not in emulation mode

it seems like if you had a rule on your website that changes / blocks the images when a mobile device is detected.