Template causing site crash

trogladyte
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Template causing site crash was created by trogladyte

Posted 4 years 6 months ago #53907

The site was working fine. I changed the BG image out to a new one and I get an "Error too many redirects" page. If I change the default template to an old CK template (unfortunately WAY out of date) the site functions properly.

I changed the image back to the old one but the damage seems to have been done; it still crashes the site.

www.carolyneynonsingers.com

A good landing is one you can walk away from.
A great landing is one where you can reuse the aircraft!

by trogladyte

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trogladyte
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Replied by trogladyte on topic Template causing site crash

Posted 4 years 6 months ago #53908

Started to make changes to the old template (which did work when applied just now) and now it also crashes the site.

A good landing is one you can walk away from.
A great landing is one where you can reuse the aircraft!

by trogladyte

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ced1870
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Replied by ced1870 on topic Template causing site crash

Posted 4 years 6 months ago #53910

Hi
I don't think that the problem is the template then.
I have checked your url and the website works by my side

if you have activated the old template, it must work. Else you have another problem
CEd

Joomlack Webmaster and Developer

by ced1870

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ced1870
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Replied by ced1870 on topic Template causing site crash

Posted 4 years 6 months ago #53914

are you using the 4.0.25 version of Template Creator CK ?
if yes, then please update to the 4.0.25.b version that I have released. It fixes a bug concerning a calling of files from Page Builder CK that shall not be done there for now

let me know

Joomlack Webmaster and Developer

by ced1870

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trogladyte
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Replied by trogladyte on topic Template causing site crash

Posted 4 years 6 months ago #54030

Yes, I was already using "b". If I swap to Protostar or Beez the site functions without issue (though it looks ugly!!) so the issue is definitely to do with TC, though it may be something else that doesn't like TC rather than TC having the issue.

A good landing is one you can walk away from.
A great landing is one where you can reuse the aircraft!

by trogladyte

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ced1870
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Replied by ced1870 on topic Template causing site crash

Posted 4 years 6 months ago #54031

Hi
1/ still the same website ?
2/ do you have Page Builder CK installed ? V 2.5.0 ?

CEd

Joomlack Webmaster and Developer

by ced1870

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