Page Builder CK will not save content
Replied by ced1870 on topic Page Builder CK will not save content
Posted 5 years 2 months ago #51044
this is really strange ...
yes please backup and then try downgrading and tell me if it works or not.
If yes, then I can search in my code, else ...
yes please backup and then try downgrading and tell me if it works or not.
If yes, then I can search in my code, else ...
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by ced1870
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- Witchypaws
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Replied by Witchypaws on topic Page Builder CK will not save content
Posted 5 years 2 months ago #51105
Hi Ced
So I installed it on another site using a gantry helium template (which I have it working with on other sites)
This site also has very few plugins or extensions installed
Neither Page Builder 2.3.2 or 2.3.1 is working as expected for single images or sliders
This site is also on Joomla 3.9.2
I beginning to suspect it may be either
Joomla 3.9.2 is causing issues
or Page Builder CK 2.3.6 is causing issues
Both of which were upgraded to in the last week or so as well
Is it possible to send me links to page builder ck 2.3.0 and to a couple of versions back of Page builder ck params and I will start back then and work my way forward till it stops working
Thanks
Jacqui
So I installed it on another site using a gantry helium template (which I have it working with on other sites)
This site also has very few plugins or extensions installed
Neither Page Builder 2.3.2 or 2.3.1 is working as expected for single images or sliders
This site is also on Joomla 3.9.2
I beginning to suspect it may be either
Joomla 3.9.2 is causing issues
or Page Builder CK 2.3.6 is causing issues
Both of which were upgraded to in the last week or so as well
Is it possible to send me links to page builder ck 2.3.0 and to a couple of versions back of Page builder ck params and I will start back then and work my way forward till it stops working
Thanks
Jacqui
Last Edit:5 years 2 months ago
by Witchypaws
Last edit: 5 years 2 months ago by Witchypaws.
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Replied by ced1870 on topic Page Builder CK will not save content
Posted 5 years 2 months ago #51110
Page Builder CK 2.3.2 is a version that works without problem. Only in the 2.3.3 I have made great changes in the code that may affect it (even if it shall not)
So if it does not work with the 2.3.2, then the problem is somewhere else. For now you are the only one to have this problem so we can imagine that the problem is on your server/website ...
let me know about your tests.
So if it does not work with the 2.3.2, then the problem is somewhere else. For now you are the only one to have this problem so we can imagine that the problem is on your server/website ...
let me know about your tests.
Joomlack Webmaster and Developer
by ced1870
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- Witchypaws
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Replied by Witchypaws on topic Page Builder CK will not save content
Posted 5 years 2 months ago #51119
it was on two different websites which are hosted on different servers
I will revisit 2.3.2 but can I please have a link to an earlier version of ck params as I upgraded that recently as well
I still need help to pinpoint the problem if that does not work as I have lots of websites using the software now
thanks
Jacqui
I will revisit 2.3.2 but can I please have a link to an earlier version of ck params as I upgraded that recently as well
I still need help to pinpoint the problem if that does not work as I have lots of websites using the software now
thanks
Jacqui
by Witchypaws
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Replied by ced1870 on topic Page Builder CK will not save content
Posted 5 years 2 months ago #51121
please contact me by email so that I can give you the files also for the params
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by ced1870
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Replied by ced1870 on topic Page Builder CK will not save content
Posted 5 years 2 months ago #51193
any news about your tests ?
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by ced1870
The following user(s) said Thank You: monique
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