Deleting all the content while saving if 'some

Replied by agnoletti on topic Deleting all the content while saving if 'some

Posted 5 years 11 months ago #48125
After having tried to de-ectivate a lot of extensions, I still ended having the same problem.

I can only suggest to other people who may enconter the same problem to always keep a backup version that cannot be overwritten (there's an option about that), because half of times when the content is deleted while saving, also the saved version is saved empty!

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Replied by ced1870 on topic Deleting all the content while saving if 'some

Posted 5 years 11 months ago #48126
this is strange
can you confirm if this problem also occurs if you do the same into a native article (without page builder) ?

Joomlack Webmaster and Developer

by ced1870

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Replied by agnoletti on topic Deleting all the content while saving if 'some

Posted 5 years 11 months ago #48210
The problem occurs only using Pagebuilder CK, also in another website I own.

If I write the same things in a normal Joomla article, no problem.
Last Edit:5 years 11 months ago by agnoletti
Last edit: 5 years 11 months ago by agnoletti.

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Replied by ced1870 on topic Deleting all the content while saving if 'some

Posted 5 years 11 months ago #48211
can you give me an admin access by email, so that I can check myself and see what happens

Joomlack Webmaster and Developer

by ced1870

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Replied by ced1870 on topic Deleting all the content while saving if 'some

Posted 5 years 11 months ago #48232
I have found the problem, disable the plugin
JHackGuard Plugin

and it works

I have made a page "testced" where you can see it working, and test
(actually I have republished the plugin like it was)

Joomlack Webmaster and Developer

by ced1870
The following user(s) said Thank You: agnoletti

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Replied by agnoletti on topic Deleting all the content while saving if 'some

Posted 5 years 11 months ago #48241
It worked!
Now I know that I need to keep disabled that "JHackGuard" plugin while I work with Pagebuilder CK, and then re-enable it again.
Thank you!

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