Accepting all cookies doesn't refresh page

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2 years 5 months ago #64563 by sarahhayesuk
I have a client who insists on having a background YouTube image automatically playing on there home page. I'd like to block the video until the user accepts all cookies, but currently, when the accept all cookies button is clicked, the page doesn't automatically refresh and the YouTube message that the content couldn't be loaded remains. I do have the refresh option enabled.

If you manually refresh the page, or go into customise and accept all cookies and save, that does refresh the page and the video plays, but visitors aren't going to work that out.

Am I doing something wrong? I'm currently using the free version. Does the pro version work differently?

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2 years 5 months ago #64567 by ced1870
Hi
thanks for the details, I will check that by my side and let you know asap
CEd

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2 years 5 months ago #64568 by ced1870
can you please confirm that you are using the version 3.3.0

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2 years 5 months ago #64579 by sarahhayesuk
Hi,

Yes, version 3.3.0

Best regards

Sarah

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2 years 5 months ago #64580 by ced1870
please update to the 3.3.1 version, it shall work now

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2 years 5 months ago #64603 by sarahhayesuk
Hi,

I installed 3.3.1, but it couldn't find any cookies when scanning. Uninstalled and installed 3.3.0 and cookies were found.
I only have session cookie and Google reCaptcha.

Another issue that I am having is CookieCK is effecting web.dev measure results

Without CookiesCK home page scores 90 / 100 / 100 / 100
With CookiesCK enabled home page scores 89 / 100 / 100 / 85

I appreciate any cookie plugin will effect performance and I can live with that, but the SEO score is reduced by 15.
The SEO score is reduced because the Accept, Decline and Customise links aren't crawlable and the Privacy/Cookie Policy doesn't have any descriptive text.
Is it possible to do anything about this?

Sorry to be a pain!
Thank you

Sarah
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