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TOPIC: Component install error

Component install error 01 Feb 2019 09:08 #50905

Joomla 3.9.2 and also Cookie plus Component

But installation and/or upgrade is not possible

I check this with two websites but same result

In use com_cookiesck_1.0.0.zip want to upgrade to com_cookiesck_1.0.1.zip = not work!

Automatic upgrade = not work
Manuel upgrade = not work
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Component install error 01 Feb 2019 09:49 #50906

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Hi
Please read the doc for the automatic update of paid products
www.joomlack.fr/en/documentation/miscellaneous/202-license-code

then please download it again from joomlack.fr, I have fixed this issue and tell me if all is ok
CEd

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Component install error 01 Feb 2019 10:20 #50909

Hi I am sorry - not work :(

I re-download com_cookiesck_1.0.1.zip
Than use normal way ... (Joomla Update System) = NOT work
Also use manually way = Works

See screenshot please

Feel free to contact my by the Email used in Forum and/or registration (payment) and I can give you direct access as SuperAdmin

Best regards - Reinhard
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Last Edit: by technic.direct.

Component install error 01 Feb 2019 10:23 #50910

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if you install it manually do you still have the same error (extensions folder missing) ?

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Component install error 01 Feb 2019 10:27 #50911

Than use normal way ... (Joomla Update System) = NOT work
Also use manually way = Works

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Component install error 01 Feb 2019 10:28 #50912

see screenshots in message before ;)

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Component install error 01 Feb 2019 10:31 #50913

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I have seen your screenshots ;)
but

Also use manually way = Works

great ! this is what I thought , just misreaded your previous message

for the automatic update, have you put the code into Extensions Manager CK like requested ?

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Component install error 01 Feb 2019 10:37 #50914

öhm ? don't know where to insert Lizence in my backend?

But add the URL on your site

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Component install error 01 Feb 2019 10:42 #50915

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check the doc ;)
there are the explanations
"Put your license code into your website. To do that you will need to install the extension Extensions Manager CK."

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Component install error 01 Feb 2019 10:50 #50916

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