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TOPIC: Carousel CK Pro - can't save a new custom module

Carousel CK Pro - can't save a new custom module 19 Jul 2019 18:07 #53337

  • thubs
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Hallo,
I believe there is a problem with the new Carousel CK Pro.
Description:
I can’t save a new custom module with Carousel CK Pro and JCE as Default Editor.
Error message: 'CKFormField' not found. In another case (website) I get a white screen and I have to go back one site in the browser.
Existing modules could be saved. This problem exists only for new custom modules.
I don’t have the problem with Carousel CK Pro and TinyMCE as default editor or if I unpublish Carousel CK Pro (module, component and plugins)
Technical basis:
Joomla! Version 3.9.10
PHP Version 7.3.7
module Carousel CK Pro Version Modul 2.0.0 / Component 2.0.1
Default Editor JCE Version Pro 2.7.15
Thank you for your kind assistance.
Kind regards,
Karin

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Last edit: by thubs.

Carousel CK Pro 19 Jul 2019 18:09 #53338

  • ced1870
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Hi
Please go in the plugins >> type = carousel >> unpublish the "folder" and "k2" plugins
tell me if the problem is gone
CEd
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Carousel CK Pro 19 Jul 2019 18:26 #53339

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Hi
the problem is gone for the first case (Error message: 'CKFormField' ), but is it not gone for the second case with the white screen
Kind regards, Karin

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Carousel CK Pro 19 Jul 2019 18:34 #53341

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Hi
if I publish the "google" plugin I receive the problem with the white screen.
If I unpublish the "folder", the "k2" and the "google" plugins the problem is gone in the second case.
Kind regards

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Last edit: by thubs.

Carousel CK Pro 19 Jul 2019 19:20 #53343

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ok thanks for the infos, I will check that
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Carousel CK Pro 19 Jul 2019 19:26 #53344

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I know the problem for K2 and Folder and this will be fixed, but I'm surprised about the google
you can update to the 2.0.2 version to fix the known issues

for Google, can you please go in your admin >> config >> server >> php report >> set it to "development" and tell me if you have a message instead the white page
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Carousel CK Pro 19 Jul 2019 20:07 #53345

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Hi,
not knowing whether I understand you correctly I made following:
Global Configuration - Server Settings – Error Reporting "Development" instead of "System Default".
Instead of the white screen I saw following message: “Fatal error: Class 'CKFormField' not found in /var/www/vhosts/***URL***/plugins/carouselck/folder/elements/ckslidesfromfolderimport.php on line 12”
In this situation the plugins "Folder" and "k2" were disabled, but "Google was abled
Was it helpful?
Kind regards,

***URL*** instead of the real URL

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Last edit: by thubs.

Carousel CK Pro 19 Jul 2019 20:09 #53346

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ok great ! I have found it
can you please update to the 2.0.2 and tell me if all is ok
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Carousel CK Pro 19 Jul 2019 20:35 #53347

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Hi,
after the update to 2.0.2...
In both cases the things are ok :-)
Thank you.

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Carousel CK Pro 20 Jul 2019 08:54 #53351

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great :) thank you for your feedback
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