Possible To Update MaxiMenu CK Using watchful

Replied by 41global on topic Possible To Update MaxiMenu CK Using watchful

Posted 3 years 8 months ago #57405
Hey There,

Thanks for response, yes i've added domains a long time ago. I'm not sure what else i'm missing. I've added the license code to watchful backend, urls are added to joomlack domains area.

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Replied by ced1870 on topic Possible To Update MaxiMenu CK Using watchful

Posted 3 years 8 months ago #57406
Hi
Please tell me if you are able to update using Extensions Manager CK and your licence code.
If this works, then your licence and domain are ok, and the problem shall be checked with Watchful
else, the problem does not come from Watchful and we must check that together
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by 41global on topic Possible To Update MaxiMenu CK Using watchful

Posted 3 years 8 months ago #57407
Yes sir, I am able to always go into the backend of all sites and update the extension through joomla backend.

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Replied by ced1870 on topic Possible To Update MaxiMenu CK Using watchful

Posted 3 years 8 months ago #57413
ok, thanks for the info
I have asked Watchful to check that in this discussion, I hope that they will come here to check that all together

Joomlack Webmaster and Developer

by ced1870

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Replied by 41global on topic Possible To Update MaxiMenu CK Using watchful

Posted 3 years 8 months ago #57418
Thanks. I've also submitted a ticket with them. Will let you know if any updates. Thnx

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Replied by 41global on topic Possible To Update MaxiMenu CK Using watchful

Posted 3 years 8 months ago #57440
So they finally got back with me today and stated the following:

Hello,

Issue is caused because the older versions of that extension didn't have the <variant></variant> tag present on its .xml file, and Watchful isn't able to "understand" what version you have installed on the website.

For now, you can manually download their latest PRO version and install it on websites requiring to be updated, using our remote installer feature.

Sorry for the inconvenience.


So i'm guessing with new maximenuck updates i'll be able to update as long as the xml file is correct I think they are saying.
Last Edit:3 years 8 months ago by 41global
Last edit: 3 years 8 months ago by 41global.

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