Links

Replied by pvalmont on topic Links

Posted 6 years 10 months ago #42096

ced1870 wrote: the screenshot that you show me with the missing title is an old interface
you can see it, no title, no "ON/OFF" button, no dates options, etc

you have a problem here, you must check that the files of the module are correctly updated


That's what I am saying. This happens ONLY on Joomla 3.3. Same module package on other joomla version works fine.

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Replied by ced1870 on topic Links

Posted 6 years 10 months ago #42099
this is not a problem from the module but on your server, the fact is that your module is not up to date

try to replace the files manually with FTP

Joomlack Webmaster and Developer

by ced1870

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Replied by pvalmont on topic Links

Posted 6 years 10 months ago #42101
Hi Support,

I don't think you understood. I said this could be a joomla 3.3 issue. Your module (latest version) works fine with 3.4,3.5,3.6 and 3.7.

See below for your reference. I uploaded the updated package as requested only to get same issue.

Files updated


Still no "Title" field

Attachments:

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Replied by pvalmont on topic Links

Posted 6 years 10 months ago #42102
To mention, I have downloaded your latest module version 1.4.42.
That is the version I am working with.

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Replied by ced1870 on topic Links

Posted 6 years 10 months ago #42105
this is strange

stupid question : are you sure to work in the correct folder on your server ? I ask, because I already had some people that had this problem

do you have an url of your website that is not working ?

Joomlack Webmaster and Developer

by ced1870

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Replied by pvalmont on topic Links

Posted 6 years 10 months ago #42128

ced1870 wrote: this is strange

stupid question : are you sure to work in the correct folder on your server ? I ask, because I already had some people that had this problem

do you have an url of your website that is not working ?


Haha yes, I can confirm I am in the correct folder.

Matter of fact, I do have a website that is using an older version of slideshow CK with Joomla 3.3, but it's a live website so we cannot make any changes until low traffic.

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