Can't save template

Can't save template was created by MichaelM

Posted 5 years 4 months ago #49793
Hi I'm using template creator quite a few years and am very happy with it.

Now I experience a problem with it on a site hosted at 1&1 Germany.

J! 3.8.13
TC 4.0.14
Php 7.2

I can install the template and activate it as standard.
I can edit styles and write them to the template

But as soon as I save the work I get a blank screen and refreshing the site throws me back to the "templates" view in TC.

Any idea?

Regards
Michael

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Replied by ced1870 on topic Can't save template

Posted 5 years 4 months ago #49794
Hi
this problem can have multiple causes
- JCH optimize, if installed try to unpublish it
- problem with the length of request on your server >> ask your host provider to check that
- browser cache. Try to clear your browser cache, and see if your page has been saved or not

Let me know
CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by MichaelM on topic Can't save template

Posted 5 years 4 months ago #49795
JCH disabled
max_execution_time 50000
fresh browser - no changes :-(

I have another client site at 1&1 with exactly the same hosting-params.
TC works like a charm over there.

The only differnce to the case now is, that I importet a garbarit from another site (.tck3z) as base for the new template.

Might this have caused the problem?

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Replied by ced1870 on topic Can't save template

Posted 5 years 4 months ago #49796
just try with a fresh new template and see if it works

Joomlack Webmaster and Developer

by ced1870

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Replied by MichaelM on topic Can't save template

Posted 5 years 4 months ago #49797
Did this and it works.
Strange...
Okay, now I'll have to reproduce the template. Thought I could save some work but obviously I'll have to rebuil it.

Thanks for your help anyhow.

Michael

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Replied by ced1870 on topic Can't save template

Posted 5 years 4 months ago #49798
is the template really big ? this could be a problem with the length of request

Joomlack Webmaster and Developer

by ced1870

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