Mediabox CK doesn't show video on iOS

Mediabox CK doesn't show video on iOS was created by MarijnJ

Posted 7 years 9 months ago #35935
Hello,
I have another problem with Mediabox. I noticed it with a Vimeo video, but it could also happen for other services.
On iPhones it shows a link to Vimeo instead of the video in the popup. Other embedded Vimeo videos just work fine, so I don't think Vimeo is the problem. Do you know what could be causing this problem? The iframe code is just replaced by a normal link. I attached two screenshots to show what happens.

Kind regards,
Marijn
by MarijnJ
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Replied by MarijnJ on topic Mediabox CK doesn't show video on iOS

Posted 7 years 9 months ago #35936
Hey,

I just tried it on a different page and there it worked. I put the code in a custom HTML module on both pages and I really don't know what the difference is. This is really weird.
by MarijnJ

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Replied by ced1870 on topic Mediabox CK doesn't show video on iOS

Posted 7 years 9 months ago #35937
Hi
please give me the url of both pages. If I understand :
- works on android but not on iphone on page 1
- works on android and iphone on page 2

CEd

Joomlack Webmaster and Developer

by ced1870

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Replied by MarijnJ on topic Mediabox CK doesn't show video on iOS

Posted 7 years 9 months ago #35938
Hey Ced,

Yes, I just noticed I forgot the URLs, sorry about that.
But you are correct, that is what's happening. Here are the URLs:

Page 1: www.exo-l.com/en/ ("About EXO-L" button)
Page 2: www.exo-l.com/en/testvideo

Marijn
by MarijnJ

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Replied by ced1870 on topic Mediabox CK doesn't show video on iOS

Posted 7 years 9 months ago #35951
try to replace this file
dl.dropboxusercontent.com/u/8539690/mediaboxck.min.js

in the assets folder of the plugin mediabox_ck
clear the browser cache and tell me

Joomlack Webmaster and Developer

by ced1870

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Replied by MarijnJ on topic Mediabox CK doesn't show video on iOS

Posted 7 years 9 months ago #35973
Yes, perfect. Again thank you very much, great support! =) What was the problem this time?
by MarijnJ

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